Your cart is currently empty!
Frequently Asked Questions
Find answers to common questions about our tours and services.
As our studio is a working environment where we produce our goods to order, we have one scheduled tour per week on Thursdays at 11 am.
Yes, to avoid disappointment for the Thursday Tour, we recommend that you book in advance. This also helps us to organise the details of your tour when we know the numbers in advance. We aim to show you a real living hand-weaving workshop with actual work being produced, not just a demonstration. It’s very easy to book your tour online on our Booking page.
No, you do not need to book in advance to visit our gift shop, which is open from 10 am to 6 pm Monday to Friday and by appointment at other times. Alternatively, our online shop is open 24/7.
The tour will last between 45 and 60 minutes, depending on numbers and how chatty the group is on the day. We are happy to take the time to chat with our visitors and answer all your questions in as best we can within the allocated timeframe. Allow some extra time to browse the gift shop.
Yes, this is an organised guided tour with Liz, where you will see all the processes of creating her lovely hand-weaves and you gain insights into her life as a textile designer and entrepreneur, with the odd story thrown in. Each tour has its unique flavour as Liz speaks from the heart rather than from a script.
Yes, everyone is welcome to see our workshop floor, however, you may or may not meet Liz as she is a very busy lady with all she looks after in the day-to-day running of her studios. A member of the team will happily show you around, but there is no guarantee of seeing all the various aspects of making our work. For example, Liz does not dye wool every day, warps are not prepared every day, and you may arrive when the looms are ‘between warps’ so you may not see the actual weaving. Hence the fully-guided tour is scheduled once a week on Thursdays at 11 am to give the best experience to our visitors.
Unfortunately, no not at present. The tour is given in English.
Yes, Gift Vouchers are available to buy in the gift shop or online. (link to Shop) Gift Vouchers may be used to purchase goods or tours.
Yes, we accept card payments and Google Pay via phone as well as cash.
We are always asked, ‘How long does it take to make a scarf?’. You will have to visit us at Swallow Studios to find out the answer to this one!
My question is not listed here, can I get in contact?
If you have further queries, email us and we will reply as soon as possible,
though please note that this email is not monitored 24/7.
